Our Terms & Conditions

1. Introduction

These Terms & Conditions govern the use of [Your Company Name] and its deep cleaning services in Dubai. By using our services, you agree to comply with these terms.

2. Service Booking & Payment

• Bookings can be made via our website, phone, or email.
• Payments must be made before or upon service completion. We accept [list payment methods].
• Cancellation requests should be made at least [X] hours in advance. Late cancellations may incur charges.

3. Service Scope

• We provide deep cleaning services as per the agreed package.
• Customers must ensure access to the premises and inform us of any special cleaning requirements.
• We reserve the right to refuse service if the environment poses a health or safety risk.

4. Liability & Damage Policy

• Our team takes utmost care, but we are not liable for pre-existing damages or delicate items not disclosed before service.
• Customers must report any concerns within 24 hours after service completion.

5. Customer Responsibilities

• Provide accurate contact and service location details.
• Ensure pets and valuables are secured before cleaning begins.
• Grant access to water and electricity for cleaning operations.

6. Refund & Complaint Policy

• Refunds are issued only for service failures that cannot be rectified.
• If unsatisfied, customers should report concerns within [X] hours, and we will take corrective action.

7. Changes & Cancellations

• We reserve the right to modify or cancel services due to unforeseen circumstances.
• Customers will be notified in advance in case of any changes.

8. Governing Law

These Terms & Conditions are governed by the laws of the United Arab Emirates (UAE).

9. Contact Us

For any inquiries about these Terms & Conditions, please contact us at info@deepcleaningservicesdubai.com .