1. Introduction
These Terms & Conditions govern the use of [Your Company Name] and its deep cleaning services in Dubai. By using our services, you agree to comply with these terms.
2. Service Booking & Payment
- Bookings can be made via our website, phone, or email.
- Payments must be made before or upon service completion. We accept [list payment methods].
- Cancellation requests should be made at least [X] hours in advance. Late cancellations may incur charges.
3. Service Scope
- We provide deep cleaning services as per the agreed package.
- Customers must ensure access to the premises and inform us of any special cleaning requirements.
- We reserve the right to refuse service if the environment poses a health or safety risk.
4. Liability & Damage Policy
- Our team takes utmost care, but we are not liable for pre-existing damages or delicate items not disclosed before service.
- Customers must report any concerns within 24 hours after service completion.
5. Customer Responsibilities
- Provide accurate contact and service location details.
- Ensure pets and valuables are secured before cleaning begins.
- Grant access to water and electricity for cleaning operations.
6. Refund & Complaint Policy
- Refunds are issued only for service failures that cannot be rectified.
- If unsatisfied, customers should report concerns within [X] hours, and we will take corrective action.
7. Changes & Cancellations
- We reserve the right to modify or cancel services due to unforeseen circumstances.
- Customers will be notified in advance in case of any changes.
8. Governing Law
These Terms & Conditions are governed by the laws of the United Arab Emirates (UAE).
9. Contact Us
For any inquiries about these Terms & Conditions, please contact us at info@deepcleaningservicesdubai.com .
